… is the title of a book by a British anthropologist I read last summer before visiting the UK. The author, Kate Fox, takes a close look at her fellow countrymen, and to this foreigner at least, her observations were both interesting and amusing.
Of course, queuing is a particularly English habit which I’ve often observed. The English do it everywhere and consequently get cross if someone tries to jump a queue. What I have never seen, though, is what they do if someone actually jumps a queue, but MeFi user garius explains it in this comment, which I urge you to read:
The rest of the thread about queueing is worth a read if you are interested in queueing habits around the world.